RETORIKA - Tatjana Zidar Gale s.p.

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Workplace communication

OTHER PROGRAMMES:

Here you can find descriptions of our basic programmes. In practice we collaborate with our clients to design the most efficient programmes, tailored to their specific needs. As a rule, a customised programme is composed of different parts of our existing programmes which are arranged so as to meet the client's wishes, expectations and level of expertise. We also carry out the following:

  • COMMUNICATION SKILLS FOR THE PURCHASING DEPARTMENT
  • COMMUNICATION SKILLS FOR PERSONAL ASSISTANTS
  • COMMUNICATING WITH CLIENTS
  • COMMUNICATING WITH PROBLEMATIC CLIENTS AND SUCCESSFULLY RESOLVING CONFLICTS (COMPLAINTS)
  • COMMUNICATION SKILLS FOR APPRAISERS AND LIQUIDATORS
  • THE BASICS OF SITUATIONAL LEADERSHIP

 

GROUP TRAININGS AND WORKSHOPS

We organise group trainings and workshops for companies that whish to train their employees in communication and negotiation skills.
In-company workshops and trainings are more practical because:
the programmes are tailored to specific wishes and needs; participants are trained in the skills they need in their daily business operations; the setting itself guarantees better efficiency, and participants reach the goals fast and effortlessly.

While workshops are the preferred method of teaching practical skills needed in the workplace, trainings are perfect for reinforcing the skills in a context, i.e. in real-life situations that include chairing meetings, negotiations with suppliers, resolving conflict situations with their subordinates, etc.


How are workshops and trainings organised?

The venue, duration and content of a workshop/training is agreed with the client who is also responsible for the logistics, unless otherwise arranged.


Duration

Our basic programmes comprise 16 school hours, while shorter programmes last 8 school hours (these programmes involve fewer exercises and practical examples). We recommend a minimum of 25 schools hours if you seek to thoroughly train your employees in communication and negotiation skills.


Number of participants

The recommended number of participants per workshop is 20; and 10 per training. The client may, of course, opt for a larger number of participants. In this case a training becomes a workshop, and a workshop becomes a seminar/lecture (over 25 participants) which includes group exercises, or exercises in pairs or small groups of three.


Work methods

Workshops and trainings consist of short input sessions, discussions, small group, pair and individual work. The techniques we employ aim to encourage participants to immediately use what they learn in their daily routine. We use the coaching method both in groups and individually to help participants to reach their goals.
When we seek to help people to look for practical solutions, we also include supervision and counselling in our workshops/trainings.
We are fully aware that experiential learning is the most efficient method, so we role-play real-life situations (meetings, negotiations, conflict situations, complaints, etc.).
All sessions (particularly trainings) can also be recorded if the client so wishes.

Price

The prices of workshops, trainings, seminars/lectures depend on their duration, the number of participants, and additional preparation time (i.e. analysing participants' level of proficiency, designing customised solutions, etc.). The final price is always agreed upon in advance with the client.
 


ONE-TO-ONE TRAINING

Choose one-to-one training if:

  • you’re too busy to adapt to the group timetable,
  • you have a concrete goal for which you need communication and negotiation skills, and need to finish the training earlier, or want to develop and master the skills faster,
  • you have a concrete problem that needs a quick fix, but you do not want to share it with a group


The duration of the training depends on individual wishes and needs. We set the number of hours and working methods together with the client.

A great advantage of personalised training sessions is that that they are flexible – they allow you to monitor your progress and modify the content according to your needs. You may choose to combine training and coaching in order to better define your goals, and then learn the specific skills needed to attain them. Alternatively, you may discover counselling as the most suitable approach to tackling specific issues. Or you may realise that it is actually your past experience that prevents you from being who you are and doing what you want to do. In this case a session with a therapist is the most recommended strategy.

 


Personal coaching and therapy

Contact

Phone:
+386 1 437 23 33
Fax:
(01) 437 23 33

Address:
҆martinska 68, 1000 Ljubljana